Frank was extremely helpful with our refinance.  He would always return our calls and made sure we understood the loan and the process.  I would recommend him to anyone.   Jim W.  Medina, OH
Frank, I have been meaning to send you a card and just haven't gotten to it- I wanted to tell you how much I have appreciated all your time and effort with me in helping me do everything I had to do to buy my house. We will move in next week. I had some work done, the floor refinished and had my stuff moved in from the storage unit. I have been cleaning, unpacking and now moving stuff from my parents home. It has been a job! The yard was VERY overgrown so I (& my Dad) have done a lot of trimming... Anyhow, it is shaping up and I really want to say thank you to you. I hope things are going well. Take care and have a great day! Becca Schindler	Dear All, I sat this morning on the roof-top patio with my cup of tea, watching the sun rise, thinking how lucky I was to be able to live in such a lovely place! I just wanted to thank everyone for all the work you've done towards making my dream a reality and helping me buy my new home. I moved in yesterday and although the place is a wreck, piled high with boxes, I really love it and know that I'm going to have many happy years there. So thank you everyone, from the bottom of my heart, I really appreciate you all! Best regards, Catherine Lupton Shaker Heights, OH
	Shannon and Jay bought their first home.  Way to go Shannon and Jay.  When's the party? Frank: I just wanted to say what a GREAT experience we had working with you. The time you took and the patience you had, explaining every detail through all of the steps meant the world to us. You have earned our trust and we are proud to consider you as a valued friend. We would definitely come to you for any future home purchases and have already started passing out your card to the friends we have that are in the market. I could never thank you enough or tell you how greatful we are for everything you did for us during this process. -Shannon
	Mary Bought out in Brunswick.  Click the Play Button to hear what she said.
You cannot win all the business.  But some people are so nice even when they do not use you.
	Here is what a great realtor, Dianna Hosta-Stickney, said about  helping her in her business.  By the way she was a fantastic agent at C-21 and is now and even better agent at Re/Max.
Tony and Shari enjoyed how much money I saved them that they had me over for dinner and a game cornhole.  Of course I had to let him win.  Food was great Shari.
From the Reyers Family	Thanks! We enjoyed working with Frank Ruma for our mortgage needs. He was very prompt to return calls and emails, and also provided some interesting financial tips. His expertise helped us secure the financing we needed in a difficult market. His attention to detail helped reduce the stress of moving. Dan and Julie Reyers